Joe Stephenson

Data Center Operations/Design/Audit

Reliability Centered Maintenance Commissioning Knowledge Transfer

10043 Golden Bluff Ave Las Vegas NV 89148

(386) 235-5608 || joestephenson1@gmail.com

Investment Decisioning Software: Championed the adoption of advanced investment decisioning software, leveraging structured frameworks to optimize project portfolio management, align capital IT spend with strategic objectives, and eliminate executive budgeting gridlock.
Reliability Centered Maintenance: Spearheaded the integration of proactive Reliability Centered Maintenance (RCM) concepts across critical infrastructure to maximize operational uptime, extend asset lifecycles, and balance preventative costs with uninterrupted IT service delivery.
Business Continuity Program/Disaster Recovery: Architected comprehensive Business Continuity and Disaster Recovery (BC/DR) programs based on rigorous risk assessments to ensure the continuous availability of mission-critical systems and safeguard enterprise operations against disruptions.
Corporate Innovation Awards: Recognized as a two-time Corporate Innovation Award winner for pioneering transformative technology solutions that fostered a culture of continuous improvement, drove measurable operational efficiencies, and elevated the organization's competitive market position.
Data Center Supply Chain Enhancement: Optimized complex data center supply chain elements by streamlining vendor sourcing and hardware procurement to mitigate logistical bottlenecks, reduce capital expenditures, and ensure critical facility expansions were executed on schedule and under budget.
ISO 27001 & SAS-70 Certifications: Directed comprehensive compliance programs to successfully achieve ISO 27001 and SAS-70 certifications, validating a steadfast commitment to robust information security, rigorous operational controls, and enterprise-wide risk management.
Root Cause Analysis: I bring deep expertise in leading post-incident reviews and blameless root cause analyses to uncover the core technical and process gaps behind critical system failures.

Employment Experience

CIO, Silverbeachinvestments.com, 2015 to present

● Developed two resilient technology recovery facilities for potential insurance and healthcare clients in TN and FL

● My role revolves around developing next generation data center recovery centers for support personnel and enhancing reliability centered design techniques, emphasizing long term plan-build- run processes and techniques for clients

Director, Global Data Center Services and Critical Systems Operations, 2013 – 2015 Asurion Inc

● Increased data center service life expectancy 200%, avoiding $40 MM new data center build out.

● Decreased MEP preventative maintenance spend over 50%, resulting in a 8 figure save

● Developed root cause analysis program that reduced the amount of implementation rework from 10% to 1%

● Led team in creating a logical rack row naming convention that aligned with international naming conventions and global IT standards for over 100 IT locations

Vice President, Global Network and Infrastructure Center of Influence, 2006 – 2013, Wells Fargo/Wachovia Bank

● Built repeatable process for team to measure key data center variables of revenue, cost, performance and environmental impact based on Enterprise user consumption of IT services.

● Created data center capacity planning system combined with a business process management system that aligned business transactions with a Kw per hour consumption value. This drove a data center rationalization project eliminating approximately 100 data centers

● Led development and execution of a innovation idea that won Enterprise award in 2013

● Developed and implemented critical metrics and service level agreements necessary to manage and optimize all Data Center MEP/Fire/Physical security systems that has resulted in a 99.998% uptime of over 100 facilities

● Drove management critical aspects of the Level 5 commissioning plan for two new Tier 3 data centers in the portfolio.

● Drove development of a 5 year technology plans for the 10 major Wholesale business units; aligning infrastructure with existing and future IT services capabilities

● Created several infrastructure transformational roadmaps implementing cloud service offerings

Additional work experience

Senior Vice President, Silverbeachinvestments, Daytona Beach FL 2002 - 2006

Vice President-Data Center Infrastructure, NTT-Verio, Denver CO 2000 - 2002

Principal Consultant, PriceWaterhouseCoopers, Orlando FL, 1998 - 2000

Technical Network-Compute Project Manager, Veterans Affairs 1990 - 1998

EDUCATION:

M.B.A. Graduate Work Finance- University of Colorado/University of Nevada Las Vegas

B.S. Marketing-University of Northern Colorado, Greeley CO

B.S Electrical Engineering-ITT Technical Institute Knoxville/Nashville TN

Awards: Data Center industry speaker and judge for the Uptime Institute/451 Group Data Center Show

Guest on Good Morning America during data center energy crisis in 2001.